Terms of service

Terms & Conditions

This website is operated by Acorn Golf (UK) (referred to as "Acorn Golf", "we", "our", "us"). By using this website, including any enquiry, quote request or order you place through it (together, "use"), you agree to these terms and conditions.

• Please read these terms and conditions before using this website.
• Print or save a copy for future reference.
• Also read our Privacy policy for how we handle your personal information.

1. General
1.1 We may update these terms and conditions at any time. Changes take effect once published on this website. Please review them each time you use the site — continuing to use it means you accept the current version.

1.2 If you're using this website on behalf of a business, you confirm you have the authority to bind that business to these terms.

1.3 Acorn Golf sells course equipment two ways: ready-to-buy items, which you purchase directly through checkout, and made-to-order items, which are built to your specification and confirmed by quote. Section 2 explains how each works.

1.4 Certain website services may require registration and a password. Information you give us must be accurate and complete. Keep your login details confidential and tell us straight away if you think they've been compromised.

2. Order process

2.1 Ready-to-buy items. Add items to your basket and pay at checkout using the payment methods offered there. The price shown at checkout is the price you pay. We'll email you an order confirmation once payment has gone through — this is when your contract with us is formed.

2.2 Made-to-order items. For bespoke and made-to-order equipment, request a quote by emailing your requirements to orders@acorngolf.com or using the enquiry details on the relevant product page. Prices shown on the site for these items are guide prices, not final prices, until we've confirmed your specification and quantity.

2.2.1 We'll come back to you with a written quotation covering price, specification and estimated lead time.
2.2.2 To go ahead, we need your written confirmation and payment against the invoice we send.
2.2.3 We'll email to confirm your order once payment is received — this is when your contract with us is formed for that order.

3. Delivery
3.1 See our Shipping policy for delivery charges, lead times and coverage. This website delivers to UK mainland addresses and — with an additional carriage charge — the Channel Islands, Isle of Man, Scottish Highlands and Islands, BFPO addresses, and the Republic of Ireland. All goods must be signed for by someone aged 18 or over.

3.2 We'll confirm delivery charges and estimated timescales before your order is confirmed. We make every effort to deliver within those timescales, but occasional delays happen for reasons outside our control, and we won't be liable for delay alone.

3.3 Risk in the goods passes to you on the date of delivery, or the date of first attempted delivery.

4. Intellectual property
4.1 All copyright, trademarks and other intellectual property in the content on this website belong to us or our licensors. You may only use it as we expressly permit.

4.2 Content on this site is for your personal, non-commercial use, or for evaluating a purchase from us. Copying, republishing or commercially exploiting it without our permission isn't allowed.

5. Liability and indemnity
5.1 Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or anything else that can't lawfully be limited or excluded.

5.2 Subject to 5.1, we'll take reasonable care over the accuracy of information on this site, but we don't guarantee it's complete, error-free, or that the site will always be available or fault-free.

5.3 Subject to 5.1, other than as set out in these terms for specific products, all other warranties and conditions (express or implied) are excluded to the extent the law allows.

5.4 Subject to 5.1, we won't be liable for economic losses (lost revenue, data, profits, contracts, business or anticipated savings), loss of goodwill or reputation, or indirect losses arising from these terms.

5.5 Subject to 5.1, our total liability for any claim is limited to the amount you paid for the product(s) involved.

5.6 This clause doesn't affect your statutory rights as a consumer, or your right to cancel where it applies.

5.7 If you're a trade or business customer, please make sure you hold appropriate insurance for the products you're buying — our liability to business customers is limited to the replacement value of the product, except for death or personal injury caused by our negligence, or fraud.

5.8 We'll take reasonable precautions to keep your order and payment details secure, but unless we're negligent, we're not liable for losses caused by unauthorised access to information you've provided.

6. Other terms
6.1 These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales.

6.2 We may link to other websites for your convenience. We're not responsible for their content, privacy practices, or availability.

6.3 You can't transfer your rights or obligations under these terms to anyone else without our written agreement. We may transfer ours to another party.

6.4 If any part of these terms is found unenforceable, the rest still stands.

6.5 These terms don't give any right to a third party to enforce them, except as set out in the Contracts (Rights of Third Parties) Act 1999 where we say so explicitly.

6.6 If we don't enforce a right under these terms straight away, that doesn't mean we've given it up.

Company details
Acorn Golf (UK)
Registered office: Faith House, Birchbrook Road, Lymm, Cheshire, WA13 9SA
VAT registration number: GB 56 11 29654
EORI number: GB5611296504000
Contact: orders@acorngolf.com

Questions about these terms? Contact us at orders@acorngolf.com.